How Do I Place An Order?​

MADAMS ON THE GO IS DESIGNED TO BRING YOU ALL OF YOUR PLUS SIZE NEEDS. WHEN EVER YOU ARE READY TO ORDER CLICK ON THE ITEM YOU DESIRE AND ADD IT TO YOUR CART. BE SURE THAT YOUR BILLING ADDRESS AND SHIPPING ADDRESS ARE THE SAME OR ORDER WILL BE CANCELLED. THIS IS TO PROTECT OUR CUSTOMERS FROM IDENTITY FRAUD.

Shipping

Free Shipping!!!

On orders of $100 or more using code FREE at checkout.

Valid for  USPS parcel shipping & handling in the 48 contiguous United States; Alaska, Hawaii & the US Territories only $10

United States Shipping:  Orders are processed in how they are recieved. Please allow 7-10 business days for item to ship from us. Once item ships after time allow 2-3 days to receive once you get your tracking number via paypal. Once you order is processed you will get a email stating that you order is on the way. Any questions please use the contact me section of the website to reach out to madamsonthego. Please allow 24 hours for a response.

Parcel Post mail delivers in 5-7 business days. Priority mail delivers in 2-4 business days. Express mail delivers in 1-2 business days. Please contact us at thickmadams2012@gmail.com if requesting express shipping or next day shipping.

International orders:

Please note that some countries will impose tariffs on items shipped abroad. The customer is responsible for any country specific tariffs and duties fee added by their respective government.

Foreign orders are usually shipped via Priority mail and can take 2-4 weeks to receive.

* Should an item get lost in the mail due to an error by the Postal Service, It is not Madams on the Go responsibility to replace it on all orders.

All estimated shipping times are after the order has been shipped. Tracking numbers are AUTOMATICALLY SENT ONCE YOUR ORDER HAS BEEN SHIPPED. PLEASE ALLOW USPS 24/48 HOURS TO UPDATE YOUR TRACKING NUMBERS

*If you do not see your country as an option for shipping, send us an email us @ thickmadams2012@gmail.com  

Refunds and Exchanges

All sales are final; we do not issue refunds. EXCHANGES ONLY. If you have an issue with the item(s), email us at  thickmadams2012@gmail.com  within 72 hours of getting your item(s).

If you are not satisfied with your purchase we will issue a full store credit for unused merchandise within 5 business days of delivery of merchandise. Please email us at thickmadams2012@gmail.com with your invoice number and the product(s) you would like to return.

Item(s) must be shipped back to us within 72 hours or items will not be accepted.

Customers are responsible for shipping cost of all return items. Shipping cost is non refundable on all return items. Please allow us 48 business hours to ship exchanged item(s) this is contingent on if your size is in stock or not. All return items must be unworn, unaltered, unwashed in original shipping box with tags attached. We reserve the right to not accept items that does not follow our exchange policy.

All Jewelry, Sale items and Sunglasses are final sale. NO EXCEPTIONS. CORSETS CAN NOT BE EXCHANGED FOR ANY REASON. 

Thank you for shopping with us!

Privacy

Madams on the go respects your privacy. We never sell, rent, or give away your name, email, or address to anyone. All information provided is used exclusively by madamsonthego.bigcartel.com